PRIVACY STATEMENT

Please read this Privacy Policy carefully. By using our Services, you consent to the information practices and other terms set forth in this Privacy Policy.

Everyone at Pivot Casters respects your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes how Pivot Casters collect, use, and share the Personal Information that we gather through the websites and other digital properties that are owned and operated by Pivot Casters and that link to this Privacy Policy.

This Privacy Policy is subject to occasional revision. If you have any questions about this Privacy Policy or our information practices, please contact us via our CONTACT PAGE.

SECTION 1 – WHO ARE WE?

Pivot Casters [a Alpha One Investments company]
mailing address: PO Box 1508 – Newton, North Carolina 28658
phone: 828-970-6874
website address: https://pivotcasters.com
email: hello@pivotcasters.com

SECTION 2 – WHAT IS PERSONAL INFORMATION OR DATA?

Personal Data is defined as “any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

SECTION 3 – WHAT INFORMATION IS COLLECTED?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as

  • FULL NAME
  • PHONE NUMBER
  • EMAIL ADDRESS
  • BILL TO ADDRESS
  • SHIP TO ADDRESS

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

The information you provide will be subject to rigorous measures and procedures to minimize the risk of unauthorized access or disclosure.

SECTION 4 – CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us through our CONTACT PAGE or mailing us at:
Pivot Casters
PO Box 1508 – Newton North Carolina US 28658

SECTION 5 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service

SECTION 6 – PAYMENT

If you choose a direct payment gateway to complete your purchase, then Stripe stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

SECTION 7 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 8 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 9 – HOW WILL MY PERSONAL DATA BE USED?

The personal information provided will be used to assist Pivot Casters with processing your order. It will also allow us to provide ongoing support and meet the tracking requirements of your account.

Services usage information may be collected to aggregate statistical information, enhance system administration or to improve the content of the website. See Cookies Policy for further detail.

The information we collect through our Services will help Pivot Casters effectively enhance this website, expand product growth, and better serve our customers, which will result in continued customer satisfaction. Pivot Casters may use the information collected to notify Services visitors of changes to this website, to notify website visitors of new products, and for any other legitimate and lawful business purpose.

To identify the locale of users IP addresses and device identifiers may be used to block disruptive use and establish site use analytics for site improvement.

SECTION 10 – COOKIES

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

SECTION 11 – WHO WILL PIVOT CASTERS SHARE YOUR PERSONAL DATA WITH?

PIVOT CASTERS WILL NOT GIVE, SELL, OR OTHERWISE TRANSFER EMAIL ADDRESSES MAINTAINED BY THIS SITE TO ANY OTHER THIRD PARTY FOR THE PURPOSE OF INITIATING, OR ENABLING OTHERS TO INITIATE, ELECTRONIC MAIL MESSAGE IN VIOLATION OF TITLE 15, CHAPTER 103 OF THE UNITED STATES CODE.

Access to your data is limited to Pivot Casters’ and is constructed in a way to protect you and your information.

Pivot Casters may disclose information about any Services visitor in response to subpoenas, investigative requests (with or without subpoena) and other legal process, to uphold Pivot Casters legal rights and defend against legal claims.

Pivot Casters is committed to protecting the security of your Personal Information. We use technical and organizational measures designed to protect your information against unauthorized access, theft, and loss. However, due to the nature of the internet and information technology in general, we cannot guarantee the security of your information.

SECTION 12 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
User’s Under Age 18
We are committed to protecting the privacy of children. Our Services are not directed to, and we do not intend to or knowingly collect or solicit Personal Information online from children under the age of 18. If you are under the age of 18, do not provide us with any Personal Information.

SECTION 13 – HOW LONG WILL MY PERSONAL INFORMATION BE KEPT?

Pivot Casters strives to keep your information accurate and up to date and keep it only for as long as is necessary, according to legal retention periods. In some instances, the law sets the length of time information must to be kept. When possible, Pivot Casters will use its discretion to ensure that we do not keep records outside of our normal business requirements.

SECTION 14 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our business or website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.